Citizens are demanding efficiency and simplicity from governments. Technology can help you deliver!
Over the last decade, the voices of constituents having been growing louder in asking for outdated, inefficient, and slow paper-based services to be replaced with modern, online services that keep pace with the private sector, and governmental organizations continue to rise to that ask. Improving digital government is about serving citizens better – no more wading through the alphabet soup of agency websites and no more filling out the same information on form after form. The modernization effort will involve some new/updated technical systems and staff training, but this goal shows there is a large commitment from the nation’s CIOs to continue to streamline the services consumed by citizens while driving efficiency, experience and ease.
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