Commercial Priority Update
Week of October 1, 2026
Microsoft Teams is introducing a single pane in the Teams Admin Center for monitoring and troubleshooting meeting and call health across the organization. Administrators can identify recurring patterns, investigate issues affecting users, and proactively address problems in both active and completed meetings and calls — without navigating across multiple tools or reports. The feature is currently rolling out for Commercial and GCC environments.
Update Archives
Commercial M365 Roadmap Updates
Find out what’s coming, what’s going, and what it means for you and your operations. View all Microsoft 365 roadmap updates for the week of October 1, 2026.
Microsoft Purview compliance portal: Insider Risk Management – Microsoft Fabric risk indicators in Insider Risk Management
With this update, Insider Risk Management extends its risk detection capabilities to Microsoft Fabric products by offering ready-to-use risk indicators based on activities that may lead to a data security incident in Power BI. Organizations can use these new indicators in data theft and data leaks policies. Microsoft Purview Insider Risk Management correlates various signals to identify potential malicious or inadvertent insider risks such as IP theft, data leakage, and security violations. Insider Risk Management enables customers to create policies based on their own internal policies, governance, and organizational requirements. Built with privacy by design, users are pseudonymized by default, and role-based access controls and audit logs are in place to help ensure user-level privacy.
ID: 475859 Release: Microsoft Purview – GCC, GCC High, DoD Tags: October CY2026
Microsoft Copilot (Microsoft 365): Realtime voice interactions in Word and PowerPoint
Use your voice to talk with Copilot, interact in-real time, and understand the content within your document or presentation. Updated September 9, 2026: We will be re-releasing this feature with updates in October. Thank you for your patience.
ID: 487852 Release: Microsoft Copilot (Microsoft 365), PowerPoint, Word – Worldwide (Standard Multi-Tenant) Tags: October CY2026
Microsoft Edge: Adding support for viewing Sensitivity labels applied to a Microsoft Information Protection (MIP) Protected PDF
Enterprise customers can view sensitivity labels applied to MIP protected PDF to be well informed of the data classification to enable them to handle such sensitive documents. This change will be available in the new PDF viewer on Microsoft Edge.
ID: 489232 Release: Microsoft Edge – Worldwide (Standard Multi-Tenant) Tags: October CY2026
Microsoft Places: Microsoft Places Support to GCC cloud
Microsoft Places features will now be available in GCC cloud
ID: 495465 Release: Microsoft 365 app – GCC Tags: October CY2026
Microsoft 365 app: Microsoft Places Support to GCCH and DoD
“Microsoft Places is an AI-powered workplace app for flexible work. Places helps organizations reimagine flexible work with AI, enables employees to connect more easily in person so that they can make the most of in-office days.
ID: 497998 Release: Microsoft 365 – GCC High, DoD Tags: October CY2026
PowerPoint: Skills in Brand Kit
Upload skill (.md file) in Brand Kit and use within PPT Copilot
ID: 569018 Release: PowerPoint, Microsoft Copilot (Microsoft 365) – Worldwide (Standard Multi-Tenant) Tags: October CY2026
PowerPoint: Async Notifications for Copilot in PowerPoint
Enable users to leave PowerPoint, switch devices, go offline, or end their workday while remaining confident that Copilot will notify them when work is complete or requires attention.
ID: 570436 Release: PowerPoint – Worldwide (Standard Multi-Tenant) Tags: October CY2026
Microsoft Viva: Ability for leaders to publish Power BI reports
Microsoft Viva Insights is extending its report publishing capabilities from analysts to leader personas such as Chief Officers, Managers and their delegates. This enhancement enables leaders to directly distribute curated reports within their organizations through a lightweight publishing experience, complementing the existing report customization features.
ID: 570446 Release: Microsoft Viva – Worldwide (Standard Multi-Tenant), GCC Tags: October CY2026
Outlook: Duplicate events in Outlook mobile apps
We are adding the ability to duplicate an event. Simply go to the event details and select “duplicate event”
ID: 570666 Release: Outlook – Worldwide (Standard Multi-Tenant), GCC, GCC High Tags: October CY2026
Dynamics 365 Field Service: Support multiple warehouse assignments for field technicians
Field technicians often source parts from more than one warehouse. Limiting a technician to a single warehouse can make it harder to reflect how materials are actually sourced across field operations. With this capability, administrators can assign multiple warehouses to a Bookable Resource and designate a preferred/default warehouse for the applicable legal entity. When a technician records material consumption, the warehouse can be automatically populated based on the Work Order legal entity and the technician’s configured default warehouse for that legal entity, while still allowing the technician to select another applicable warehouse when needed. This reduces manual selection for technicians, helps ensure materials are recorded against the correct warehouse and legal entity, and gives organizations more flexibility to reflect how inventory is actually managed across field operations. This capability is supported in the Integrated deployment type with Project Operations, where Field Service works with Finance and Supply Chain Management through Dual-write.
ID: 570858 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Dynamics 365 Field Service: Enhanced visibility into work order financial performance
The new Work Order Cost Summary gives field teams a clearer view of how project-related work is performing by bringing estimated and actual costs, sales, and project task progress together in one place. Teams can quickly compare what was planned with what was actually delivered across products, services, and expenses. When the Work Order is associated with a Project Task, the summary also shows planned and completed task effort, allowing users to review financial performance and execution progress together. The summary recalculates automatically as the Work Order moves through key execution statuses, including Scheduled, In Progress, and Completed. Users can also select Refresh Totals at any time to recalculate the summary and review the latest Work Order and project values. By bringing Field Service execution data together with Project Operations financial and task information directly on the Work Order, teams can identify cost and execution variances earlier, make more informed decisions while work is in progress, and reduce the need to manually reconcile information across applications. This feature is available when the Field Service and Project Operations integration is enabled.
ID: 570859 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Dynamics 365 Field Service: Choose how work order services flow into project financials
Organizations can now control how work order services contribute to project financials when using Dynamics 365 Field Service and Project Operations together. A new administrator-level setting lets organizations choose whether work order services flow as time or material transactions based on how they manage field execution and technician labor.
ID: 570861 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Dynamics 365 Field Service: Support multiple payers across Work Order lines
Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
ID: 570862 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Microsoft Copilot (Microsoft 365): Federated Copilot Connectors will support write, update and delete actions
Federated Copilot connectors (MCP type) currently let Microsoft 365 Copilot read data from third-party services in real time. With this update, the connector tools that create, update, and delete content in those services are unblocked in Copilot Chat, so users can complete work without leaving Copilot. Copilot acts with the user’s own account and permissions at the third-party service, and every create, update, or delete action requires the user’s explicit confirmation before it runs. Admins can view each connector’s read and write/delete tools in the Microsoft 365 admin center and disable connectors that don’t meet their organization’s policies.
ID: 570964 Release: Microsoft Copilot (Microsoft 365) – Worldwide (Standard Multi-Tenant) Tags: October CY2026
Microsoft Power Platform governance and administration: Maker Guidelines
The Maker guidelines feature gives organizations a direct way to share guidance with Copilot Studio makers in the flow of work. Administrators can explain which tools, models, connectors, and channels are approved for an environment and point makers to the right policy, request process, or support contact. The message appears in the Review pane alongside the agent’s blockers and warnings and remains available when the agent has no issues. This gives makers a consistent place to understand organizational expectations and find help without leaving Copilot Studio.
ID: 570967 Release: Microsoft Power Platform governance and administration – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Dynamics 365 Customer Service: Detailed quality evaluation score breakdown
Evaluation details now include a scoring breakdown at the overall, section, and question level. Users can see how the final evaluation score was calculated, including how individual question outcomes contribute to section scores and the overall score. This improves transparency, helps quality teams validate results, and makes it easier to identify areas for coaching, calibration, and process improvement.
ID: 571191 Release: Dynamics 365 Contact Center, Dynamics 365 Customer Service – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Dynamics 365 Customer Service: Support Not Applicable answer option for quality evaluation criteria
Criteria questions now support a Not Applicable answer option. When a question is marked as not applicable, it is excluded from scoring instead of negatively affecting the evaluation score. This helps ensure evaluations remain accurate when a specific criterion does not apply to the case, interaction, or business scenario being reviewed.
ID: 571192 Release: Dynamics 365 Contact Center, Dynamics 365 Customer Service – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Dynamics 365 Customer Service: Inactivate quality evaluation records
Quality managers can now inactivate evaluation records that should no longer contribute to scoring or reporting. Inactive evaluations are preserved for traceability but excluded from overall score calculations and analytics. This helps teams correct reporting outcomes when evaluations were created in error, used the wrong criteria, were duplicates, or should otherwise be removed from active quality results.
ID: 571193 Release: Dynamics 365 Contact Center, Dynamics 365 Customer Service – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Dynamics 365 Customer Service: Quality evaluation supports knowledge source in criteria
Criteria questions can now use knowledge sources to help evaluate customer interactions. This allows organizations to ground evaluation criteria in approved knowledge content, policies, or guidance so quality checks can better reflect expected handling standards. This preview capability is scoped to case and on-demand evaluations.
ID: 571302 Release: Dynamics 365 Contact Center, Dynamics 365 Customer Service – Worldwide (Standard Multi-Tenant) Tags: January CY2027
Dynamics 365 Project Operations: Transaction Journals
Transaction journals let users author complete time, expense, and material transactions—including different transaction classes within the same journal. Users enter transactions through a dedicated Transactions tab and select Preview to generate and review the journal lines and relationships that will be created. When the journal is confirmed, Project Operations creates the applicable cost, unbilled-sales, and inter-organizational actuals, along with the required relationships between them, without creating an approval record or initiating an approval workflow. The confirmed journal is then locked using the existing journal behavior, and resulting actuals can be corrected through the existing correction-journal process.
ID: 571303 Release: Dynamics 365 Project Operations – Worldwide (Standard Multi-Tenant), GCC Tags: March CY2027
Dynamics 365 Field Service: Microsoft Copilot in Field Service Mobile app
Microsoft Copilot in the Dynamics 365 Field Service mobile app brings conversational AI chat capabilities directly to frontline workers. Once enabled, technicians can ask natural-language questions about Dynamics 365 Field Service data and receive contextual answers based on the app experience and their organization’s Dataverse data. With standard capabilities, Dataverse Q&A supports questions such as “What is the work history of this asset?” or “Who worked on this job last?” Organizations can also extend the with custom experiences and agents available to frontline and back-office users.
ID: 571663 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Create and apply reusable maintenance plans to assets
Business value Organizations can define a consistent maintenance strategy once and use it across groups of similar assets instead of designing a separate plan for every asset. This reduces setup effort, limits configuration differences across locations and teams, and provides a repeatable way to bring growing asset populations under managed maintenance. Reusable templates also make maintenance standards easier to govern. Asset and service leaders can establish the expected maintenance program for an equipment type while allowing each asset to have the plan it needs for ongoing execution. Feature detail Create maintenance plan templates that describe the maintenance program for an asset model, manufacturer, product, SKU, or asset category. A template brings together the maintenance activities and scheduling rules that should apply to that type of equipment. Use a template to establish a maintenance plan for one or more eligible customer assets. The resulting asset maintenance plan provides the asset-specific context used to schedule activities, forecast maintenance, and generate future work. The template and assignment experience helps users identify the appropriate standard for an asset and consistently establish maintenance coverage without rebuilding the complete maintenance definition each time.
ID: 571664 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Plan asset maintenance using time, actual usage, and service sequences
Business value Organizations can maintain assets according to how the equipment ages, how much it is actually used, and which service activities have already been completed. A flexible maintenance schedule helps avoid servicing lightly used equipment too often while reducing the risk that heavily used equipment operates beyond its required maintenance interval. Usage-based schedules connect maintenance directly to meter readings recorded for the individual asset. This allows work to be driven by actual operating hours, mileage, cycles, production counts, or another tracked measure rather than by an estimated calendar interval alone. Combining scheduling methods in one plan supports more consistent execution of manufacturer guidance, internal reliability standards, and contractual maintenance commitments. Feature detail Define maintenance activities against the actual usage of an asset by specifying recurring service intervals on its meter. For example, require an oil change after every 150 operating hours or an inspection after every configured number of miles, cycles, or units produced. As new readings are recorded, the asset’s accumulated usage determines when the next maintenance interval is reached. Define other activities using calendar recurrence or combine calendar and usage criteria in one rule. For combined criteria, the plan initiates maintenance when either the elapsed-time threshold or the actual-usage threshold occurs first. Create sequential maintenance programs in which different activities become due at different points in the maintenance cycle. For example, a plan can progress through inspections, minor services, major services, and overhauls rather than repeating the same activity at every interval. The maintenance plan continuously evaluates its configured intervals against the asset’s dates, recorded meter usage, and completed maintenance sequence to determine which activity is due next. When the applicable threshold is reached, the plan produces the maintenance requirement that drives downstream work-order generation. This gives planners one place to manage calendar-based, actual-usage-based, whichever-comes-first, and multi-step maintenance strategies.
ID: 571665 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Forecast asset usage to predict maintenance due dates
Business value Usage-based maintenance aligns service with the work an asset has actually performed, but a current meter reading alone does not tell the organization when the next threshold will be reached. Forecasting the asset’s expected usage rate converts meter-based maintenance from a reactive trigger into a forward-looking planning signal. Maintenance and reliability teams can use the projected due date to plan labor, parts, capacity, and customer downtime before the threshold is reached. Because the estimate is derived from the individual asset’s recent operating history, it reflects real utilization more closely than a generic calendar assumption while remaining explainable and reviewable by planners. Feature detail Calculate a projected usage rate for each asset from the trailing 30-day mean of its historical meter-usage logs. This rate represents the asset’s recent pace of operation and drives all projected due dates for usage-based maintenance activities on that asset. For each usage-based maintenance requirement, use the calculated rate to translate the remaining usage before the next threshold into an estimated calendar due date. The configured meter threshold remains the maintenance requirement; the projected date provides the advance planning signal used by maintenance forecasts and lead-window work-order generation. Store the calculated usage rate and the date and time when it was last calculated. Exposing both values lets planners assess how fresh the estimate is and whether the available history is sufficient to rely on the projection. Apply outlier protection when calculating the trailing mean so isolated meter spikes, incorrect readings, or other anomalous input data do not disproportionately change the projected usage rate. Recalculate the rate as additional meter history becomes available so future maintenance predictions continue to reflect the asset’s recent usage.
ID: 571667 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Forecast planned maintenance demand
Business value Maintenance demand often becomes visible to service operations only after work orders are created, leaving limited time to prepare capacity and materials. A forward-looking maintenance forecast gives organizations earlier visibility into expected work so they can anticipate labor, skills, parts, and scheduling demand across the asset population. This supports more proactive operational planning and helps teams identify periods of concentrated demand before they result in resource conflicts, parts shortages, or delayed maintenance. Feature detail Provide a forecast of maintenance events expected within a selected future planning horizon. Bring together events calculated from calendar schedules, actual meter usage, sequential maintenance plans, and projected usage based on meter history. Allow planners to understand when maintenance is expected and which assets, plans, and activities contribute to the forecast. Expected activity duration and other planning information from the maintenance definition can be used to represent the likely operational demand. The forecast provides visibility before work orders are generated. As schedules, meter readings, and usage predictions change, the expected maintenance demand can be refreshed to reflect the latest plan.
ID: 571668 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Optimize asset maintenance schedules using completed service
Business value Asset maintenance is most effective when service intervals reflect how equipment is actually used and maintained. Static schedules that continue from an assumed date or meter value can cause an organization to service an asset more often than necessary after early maintenance or wait too long after late, partial, or usage-intensive service. Feeding completed maintenance activities, actual completion dates, and meter readings back into the maintenance plan recalibrates future requirements around the asset’s real operating and service history. This closed-loop approach helps organizations avoid both over-maintenance and under-maintenance, balancing asset reliability and availability with labor, parts, and service costs. Feature detail Completed maintenance is used as a planning input, not only recorded as service history. When maintenance work is completed, the system evaluates which planned maintenance activities were fulfilled and feeds the actual completion date and relevant meter readings back into the asset’s maintenance plan. The plan uses those results as the new basis for calculating the next applicable maintenance requirement. For calendar-based maintenance, the next event is recalculated from the completed service and the plan’s recurrence rules. For usage-based maintenance, the next threshold is calculated from the asset’s meter value when the activity was completed. For criteria that combine time and usage, the plan continues to evaluate both conditions from the updated maintenance baseline. Sequential plans advance according to the activities that were actually completed. The optimized plan then supplies updated due dates and activities to maintenance coverage views, demand forecasts, and future work-order generation. As additional maintenance is completed, the feedback loop keeps the schedule aligned with the asset’s evolving usage and service history.
ID: 571669 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Review and visualize an asset’s maintenance schedules
Business value An asset can have several lines of service, each with its own maintenance schedule, recurrence pattern, and future events. When those schedules are reviewed separately, planners have difficulty understanding the asset’s complete maintenance plan and how the different service requirements will play out together. A consolidated list and visual timeline give maintenance teams one place to understand the asset’s planned service, investigate individual events, and identify schedules or timing that should be adjusted. This visibility supports faster, more informed planning without requiring teams to reconstruct the plan from separate records. Feature detail From an asset’s maintenance plan, view all maintenance schedules for that asset in one place. Review each line of service and the schedule that controls when its maintenance activities become due, including calendar-based, usage-based, combined time-and-usage, and sequential criteria. Visualize how those schedules are expected to play out over time. The visualization brings the projected maintenance events from the asset’s schedules into a chronological view so users can see how the different service lines relate to one another and when maintenance is expected. Users can select and investigate an individual maintenance event to understand the service activity, schedule, trigger, and expected timing behind it. They can then return to the relevant schedule when its criteria, recurrence, sequence, or timing needs to be changed.
ID: 571670 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Onboard mid-lifecycle assets into maintenance plans
Business value Organizations often introduce maintenance management after equipment is already operating or acquire used assets with established age, usage, and service histories. Starting those assets at the beginning of a new maintenance plan produces irrelevant past activities and inaccurate future dates, while manually reconstructing every historical event requires significant effort. Mid-lifecycle onboarding allows existing assets to enter a standardized maintenance program at an appropriate point, helping organizations expand maintenance coverage without treating every asset as newly commissioned. Feature detail Apply a reusable maintenance plan template to an existing or used asset and initialize the resulting plan using the asset’s current lifecycle information. Relevant inputs can include commissioning or installation date, current meter usage, known maintenance history, and the appropriate position in a sequential maintenance program. Advance through earlier template activities that no longer apply so the asset begins with the next relevant maintenance requirement. Preserve the context used during initialization so planners can understand how the starting position was determined. After initialization, the asset participates in the same scheduling, forecasting, work-order generation, completion feedback, and coverage experiences as other assets using the maintenance plan.
ID: 571671 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Expand your service offering through subcontractors without the onboarding overhead
Business value Subcontractors commonly communicate completion through an emailed service report or a message describing the work performed. Dispatchers then have to find the correct assignment, interpret the report, update the booking and work order, and copy important closeout details into Field Service. This manual process delays operational visibility, creates inconsistent service history, and can leave completed bookings or work orders open. Service teams can setup an agent to process subcontractor service reports to prepare a coordinated booking and work-order closeout. This supports faster reconciliation of external work and helps keep scheduling status, operational records, and service history consistent. Feature detail An agent in Dynamics 365 Field Service processes supported emails and service reports, identifies the applicable Field Service work order and active booking, and prepares a coordinated closeout proposal. The proposal can include supported booking and work-order status changes together with completion details extracted from the submission, such as the completion summary, work performed, notes, recommendations, requirements, requested follow-up, actual completion information, and supported labor-duration values. An internal dispatcher or service coordinator reviews the source submission and the proposed values, corrects or selects the supported changes as allowed, and applies them to Field Service. Coordinating the booking and work-order changes keeps scheduling records, operational status, and service history aligned. If the sender is not authorized, the work cannot be matched confidently, multiple bookings could apply, required information is missing, or the message contains no actionable closeout information, the submission is routed for human resolution rather than being silently applied. This feature closes out existing supported bookings and work orders. It does not create new follow-up work, process payroll or invoices, or automatically create parts and product-consumption records unless those capabilities are delivered separately.
ID: 571672 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Close out bookings and work orders from subcontractor service reports
Business value Subcontractors commonly communicate completion through an emailed service report or a message describing the work performed. Dispatchers then have to find the correct assignment, interpret the report, update the booking and work order, and copy important closeout details into Field Service. This manual process delays operational visibility, creates inconsistent service history, and can leave completed bookings or work orders open. Using the subcontractor’s service report to prepare the complete closeout gives service teams a faster and more consistent way to reconcile external work. Booking state, work-order status, and the details of the completed visit can be reviewed together before the internal records are updated. Feature detail The Subcontractor Agent processes a supported email and service report, identifies the applicable Field Service work order and active booking, and prepares a coordinated closeout proposal. The proposal can include supported booking and work-order status changes together with completion details extracted from the submission, such as the completion summary, work performed, notes, recommendations, requirements, requested follow-up, actual completion information, and supported labor-duration values. An internal dispatcher or service coordinator reviews the source submission and the proposed values, corrects or selects the supported changes as allowed, and deliberately applies them to Field Service. Coordinating the booking and work-order changes keeps scheduling records, operational status, and service history aligned. If the sender is not authorized, the work cannot be matched confidently, multiple bookings could apply, required information is missing, or the message contains no actionable closeout information, the submission is routed for human resolution rather than being silently applied. This feature closes out existing supported bookings and work orders. It does not create new follow-up work, process payroll or invoices, or automatically create parts and product-consumption records unless those capabilities are delivered separately.
ID: 571673 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Dynamics 365 Field Service: Process subcontractor photos, completion documents, and inspection results
Business value Subcontractors often document completed work through photos, service reports, inspection forms, certificates, and other files. When those documents remain only in a shared mailbox, service teams must manually download, interpret, organize, and reconnect them with the work they support. Important completion evidence and inspection findings can be difficult to find when a customer, dispatcher, auditor, or future technician needs them. Processing subcontractor completion documents as part of the closeout keeps evidence and supported findings connected to the Field Service work. This improves traceability, reduces document-handling effort, and preserves a more complete operational history. Feature detail The Subcontractor Agent processes supported attachments received with a subcontractor submission, including photos, PDFs, service reports, inspection documents, and other supported completion files. It associates those files with the relevant Field Service work so authorized users can find the evidence from the operational record rather than searching the mailbox. The agent can use supported document content when preparing the closeout proposal. For an inspection or task-completion document, this can include extracting supported inspection findings, outcomes, observations, deficiencies, or task results for the internal reviewer to validate and apply to the appropriate Field Service record. The review experience keeps the original document available alongside the proposed structured information so the dispatcher, service coordinator, or other authorized reviewer can compare the extraction with the source. Unsupported, unreadable, encrypted, oversized, or potentially unsafe files are surfaced for appropriate handling instead of being represented as successfully processed. Processing an invoice, parts list, or other financial or consumption document does not by itself create, match, approve, or post a financial transaction or product-consumption record unless that behavior is separately supported.
ID: 571674 Release: Dynamics 365 Field Service – Worldwide (Standard Multi-Tenant) Tags: February CY2027
Outlook: Insert Symbol
You can insert a variety of symbols into an email message while composing it. To add a symbol, go to the Insert tab and select Symbols.
ID: 571683 Release: Outlook – Worldwide (Standard Multi-Tenant), GCC, GCC High, DoD Tags: October CY2026
Microsoft Teams: Add alternate text to images shared from OneDrive and SharePoint
Improve accessibility by adding alternate text to images shared in Teams from OneDrive and SharePoint, helping users better understand visual content
ID: 571687 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Microsoft Teams: Granular Conditional Access for Teams meetings
Granular Conditional Access for Teams meetings gives organizations greater control over access to sensitive meetings. Administrators can apply Conditional Access policies to selected meetings, helping ensure participants meet organizational security requirements before joining.
ID: 571879 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant) Tags: November CY2026
Microsoft Copilot (Microsoft 365): Local inferencing
Local inferencing expands Microsoft Copilot’s sovereign controls by enabling AI inferencing for supported Copilot interactions to occur within the applicable local geography. Launching in Australia, India, the United Arab Emirates, the United Kingdom, and the United States, this capability gives organizations greater control over where AI inferencing occurs, helping them address sovereignty and regional requirements. Inferencing is the processing step when an AI model executes a prompt to produce an output or response.
ID: 571886 Release: Microsoft Copilot (Microsoft 365) – Worldwide (Standard Multi-Tenant) Tags: December CY2026
Microsoft 365 app: Cloud Update – Extended rollback support for Monthly Enterprise Channel
Cloud Update is expanding rollback options for devices on Monthly Enterprise Channel. Administrators will be able to roll back devices to a release from two versions prior, with the latest available security updates for that release, and keep devices in the rolled-back state across subsequent releases until they are ready to resume updates. This provides additional time to investigate and resolve compatibility issues while maintaining security coverage and centralized control through the Microsoft 365 Apps admin center.
ID: 572673 Release: Microsoft 365, Microsoft 365 app – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Microsoft Purview: Information Protection-Auto-labeling per-policy coverage report
For each enforced auto-labeling policy, admins can view how files processed during enforcement correlate to the latest simulation run. The per-policy coverage report shows volumes of files that have been labeled or are not yet labeled, and whether those files were included in the last simulation snapshot. This helps admins understand enforcement progress for a specific policy against the data state captured during simulation, while also identifying files that were not found in the simulation snapshot but were processed during enforcement.
ID: 572677 Release: Microsoft Purview – GCC, GCC High, DoD Tags: November CY2026
Power Apps: Control information density in model-driven apps
Model-driven apps now support configurable display density settings that let users choose how information is spaced throughout the application. Users can select from three density options: Comfortable (default) Cozy Compact Each density setting adjusts layout spacing while maintaining accessibility target-size requirements. Administrators and makers can configure default density settings at the environment and app level, while individual users can personalize the experience by selecting their preferred density. User preferences take precedence over administrator-configured defaults. Display density requires the Header and Navigation Refresh experience to be enabled, and will be enabled by default for apps that have Header and Navigation Refresh enabled. Makers can disable display density for their apps using the app setting if needed. Some controls and components may not yet support display density. These controls will continue to render using their standard spacing regardless of the selected density setting. Custom component developers can add support for display density by adopting Fluent design spacing tokens. Learn more in the documentation.Availability Field, Value, Impacted products, All model-driven apps, Release channel, Version 2609.1 build. Dependencies. Header and navigation refresh enabled Feature activation, Default on
ID: 572682 Release: Power Apps – Worldwide (Standard Multi-Tenant), GCC, GCC High Tags: November CY2026
Microsoft Copilot (Microsoft 365): Planner capabilities in Copilot chat (M365 Copilot)
We will support creating Planner tasks and plans querying Planner information in M365 Copilot chat, allowing users to manage their tasks and plans between Copilot and Planner seamlessly.
ID: 516577 Release: Planner, Microsoft Copilot (Microsoft 365) – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Microsoft Copilot (Microsoft 365): Ask Copilot about highlighted response content
Highlight a sentence, paragraph, or table from the response and ask Copilot to work only on that selection. Get focused explanations, concise summaries, quick translations, or next steps for the exact passage you’re reviewing—no more over broad answers. Your selection is previewed in the prompt so you can edit before you send. It’s a faster, more controlled way to get help right where you’re working.
ID: 522616 Release: Microsoft Copilot (Microsoft 365) – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Microsoft Teams: Teams Admin Center – Single pane for monitoring & troubleshooting for meetings and calls across the organisation
Administrators can monitor meeting and call health across the organization, uncover recurring patterns, and proactively troubleshoot issues impacting users in both active and completed meetings and calls.
ID: 568782 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant), GCC Tags: September CY2026
Microsoft Teams: Identify custom apps that need updates for Teams private and shared channels
Admins will be able to view in Teams Admin Center a list of custom apps in their tenant that need to be updated to work in private and shared channels. This experience will help admins identify impacted apps, understand which apps require developer action, and coordinate updates so users can continue using custom apps across all supported channel types.
ID: 569019 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant), GCC Tags: September CY2026
Microsoft Teams: Report a Security Concern in Meetings
Microsoft Teams will enable meeting organizers and attendees to report suspicious, malicious, or potentially fraudulent activity directly from meetings. Users can submit reports during or after a meeting, helping organizations identify potential threats such as impersonation, phishing, scams, and other suspicious behavior. Reports are integrated with Microsoft security and administrative workflows to support investigation, remediation, and ongoing improvements to security protections.
ID: 569207 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Microsoft Edge: v.144 – Contextual nudges on address bar offering help summarizing webpages.
Microsoft Edge for Business plans to introduce an easy way for users to get summaries of their open page from the address bar using Microsoft 365 Copilot Chat. This feature seeks to help users more easily understand relevant content and save time.
ID: 489822 Release: Microsoft Copilot (Microsoft 365), Microsoft Edge – Worldwide (Standard Multi-Tenant) Tags: October CY2026
Microsoft 365 Admin Center: Authoritative content management for Microsoft 365 Copilot Search
Specify and manage SharePoint sites deemed as authoritative content to enhance their relevance and ranking in Microsoft 365 Copilot Search. In the Microsoft 365 admin center, under Copilot > Search > Authoritative content, add and manage up to 100 SharePoint sites. #copilotcontrolsystem
ID: 503553 Release: Microsoft 365 admin center – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Microsoft Purview: Data Security Investigations – analyze files tied to endpoint DLP alerts
Speed up analysis of exfiltrated content by launching Data Security Investigations (DSI) from endpoint Data Loss Prevention (DLP) alerts. In DSI, define your endpoint DLP query (for example, time range, users, and endpoints). DSI then automatically gathers the related files that triggered the alerts for review (for example, UserA downloaded a file on 3/1/2026).
ID: 558547 Release: Microsoft Purview – Worldwide (Standard Multi-Tenant) Tags: September CY2026
Built‑in AI Interpreter for Calls on Teams Phone Devices
With AI Interpreter, Teams Phone Devices provide real‑time language interpretation directly within the call experience. Users can participate naturally in multilingual conversations while the device interprets spoken audio, reducing language barriers and supporting clearer communication in everyday calling scenarios. Updated September 22, 2026: We have decided not to move forward with this change at this time. A planned future release will be communicated separately once timelines are available. We apologize for any inconvenience.
ID: 553594 Release: Microsoft Teams – Worldwide (Standard Multi-Tenant), GCC Tags: October CY2026