Revolutionize Service Delivery with AI as your Strategic Partner

Introducing Your Newest Team Member: AI

At Planet Technologies, we believe AI is not just a tool—it’s a strategic partner. And as the digital landscape evolves, so does our approach to how we deliver innovative technology solutions. We’re not simply adapting to change; we’re leading it, integrating AI into the heart of our agile teams to redefine what’s possible in IT development, product management, and operations.

For IT decision-makers under pressure to do more with less, the shift is clear: success lies in embracing AI not just as a product to develop, but as a partner to enable. In this blog, we share what we have found to be the most effective ways to inject AI into your Agile development processes—enabling teams to achieve greater mission outcomes.

From Assistant to Agile Team Member

In today’s Agile environments, AI plays a much more dynamic role than you might expect. It’s showing up in backlog grooming sessions, translating high-level business needs into user stories, and even helping prioritize features based on impact. Whether reviewing code or generating documentation, AI is becoming a real-time contributor—always available, consistently reliable, and ready to scale.

The results should always be checked by a human and this process doesn’t replace human creativity or experience—it augments it. By eliminating repetitive tasks, AI lets developers, product owners, and engineers stay focused on high-value work.

Stronger Requirements Gathering, Stronger Stories

One of the most transformative impacts of generative AI in Agile delivery is how it accelerates and improves the requirements gathering process. Instead of starting from scratch, product owners and analysts can use AI to analyze stakeholder inputs—emails, transcripts, existing documentation—and instantly convert them into well-structured Agile epics, features, user stories and ensure well-defined acceptance criteria.

This not only saves time, but also helps reduce ambiguity, uncover hidden requirements, and aligns teams early. AI can suggest edge cases, test scenarios, and identify conflicting needs long before sprint planning even begins. The result? Fewer reworks, faster feedback loops, and higher-quality deliverables that truly reflect user needs.

Smarter Development, Faster Outcomes

With tools like GitHub Copilot and GitLab Duo, our developers can move faster—writing less boilerplate and more breakthrough code. AI not only accelerates the pace of development, but enhances the quality. It proactively flags vulnerabilities, summarizes changes, and improves compliance and security before anything hits production.

That means faster time-to-delivery, mature code, and fewer surprises.

Powering Product Management and Low-Code Innovation

Product owners benefit from AI’s ability to parse complex requirements and automatically generate epics, features, user stories, and test cases. The result? More consistent requirements, reduced planning time, and better alignment with mission goals.

And innovation doesn’t stop at traditional development. With platforms like Microsoft Power Platform and AI Builder, non-developers can build sophisticated, customized solutions. These tools enable rapid prototyping, pre-trained AI integration, and deep personalization—all without writing a single line of code.

Securing the Future with DevSecOps and AI

In DevSecOps environments, AI is reducing friction from build to deployment. Whether you’re running in a connected cloud or a secure, air-gapped environment, AI improves CI/CD performance, predicts dependency issues, enables self-healing  pipelines , and enforces policies making delivery faster and more secure.

We’re not just checking boxes—we’re redefining best practices.

A Powerful Ecosystem, Built on Microsoft

With more than 50 Copilot tools across the Microsoft ecosystem—from M365 to Azure Open AI to GitHub—organizations now have access to AI-powered capabilities at every layer of the stack. Microsoft AI tools are build according their six principles of responsible AI to ensure the systems are transparent, reliable, and worthy of trust. Planet is uniquely positioned to help agencies unlock the full potential of these tools. Through Copilot enablement programs, prompt engineering workshops, and our Evolve 365 training, we don’t just help you use AI—we ensure it is a force multiplier for your organization.

So, Where Do We Go from Here?

The AI revolution isn’t theoretical. The tools exist. The frameworks are ready. What’s needed now is a thoughtful approach. That’s where Planet can help.

At Planet, we help organizations design, build, and operationalize AI-enabled service delivery models. Through our tailored enablement programs, strategic advisory services, and real-world implementation support, we help organizations move from AI-curious to AI-capable—ensuring AI becomes a force multiplier—not just a buzzword.

Let’s reimagine what’s possible—together with AI.